Disclaimer

Cardholder Vanilla is an independent educational guide. It is not Vanilla Prepaid and is not affiliated with the card issuer.

No affiliation or endorsement

Cardholder Vanilla (cardholdervanilla.com) is not owned, operated, sponsored or endorsed by, and has no business relationship with, Vanilla Prepaid, Vanilla Gift, InComm Payments, Peoples Trust Company, Visa Inc., Mastercard International Incorporated, or any retailer that sells prepaid cards. The word "Vanilla" in our name and domain is used only to describe the subject of our guides.

Trademarks

"Vanilla", "Vanilla Prepaid", "Visa", "Mastercard" and any related names and logos are trademarks of their respective owners. We use these names only to identify the products we write about. We do not use official logos or card artwork, and all illustrations on this site are generic.

Educational information only

Everything on this site is general information for educational purposes. It is not financial or legal advice. Fees, procedures, phone numbers and websites can differ between card series and can change. Your cardholder agreement and the issuer's official channels are always the authoritative source.

For account help, contact the issuer

For your balance, transactions, a disputed charge, a lost or stolen card, or a replacement, use the website address and toll-free number printed on the back of your card. Only enter card details on that official website.

Protect your card details

No page on this website contains a form for card numbers. If you see a website, email, text message or caller claiming to be us and asking for card information, it is not us. Please report it to the Canadian Anti-Fraud Centre.

Advertising

This site may display advertising. Ads are provided by third parties and are not endorsements. We don't control where an ad leads. Be cautious of any ad that offers to check a card balance.

Questions

If you have a question about this disclaimer, please use our contact page.